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Carvaly is Malaysian used-car valuation and dealer decision-support software. It turns vehicle details and current marketplace context into valuation ranges, comparable evidence, confidence signals, and dealer inventory workflows.

Use Carvaly Value if you are buying, selling, or trading one or a few cars. Use a dealer workspace if your team needs repeated valuations, saved stock records, fleet margin tracking, team access, billing, and credit controls.

Yes. An account keeps saved valuations, reports, checkout, fleet records, organization membership, credits, and billing tied to the right user or dealer workspace.

Both. Personal users get a simpler report flow for buyer and seller decisions. Dealers get the same market-backed valuation core with organization setup, fleet inventory, team workflows, credits, and billing controls.

Carvaly's active ingestion is built around Malaysian marketplace sources where coverage is available. Source availability can change as marketplaces, access rules, and data quality change.

The market index refreshes on a scheduled weekly cadence. A valuation or segment view should be read against its latest completed refresh, comparable depth, and confidence signal.

Listings can be edited, removed, duplicated, sold, reposted, blocked, or malformed between refreshes. Carvaly dedupes and normalizes listing signals, but it is not a live census of every listing on the internet.

Carvaly primarily uses active marketplace asking-price signals as market evidence. Asking prices are not treated as final transaction prices; the product shows ranges, comparables, and confidence so users can judge the evidence before acting.

The result should show lower confidence or a wider range instead of hiding the uncertainty. In thin segments, widen the filters, compare adjacent trims carefully, or treat the output as a starting point rather than a final decision.

No. It is decision-support output based on market context and the inputs supplied. Condition, accident history, ownership, documents, service records, demand, and negotiation can all move the final price.

Used-car pricing is a band, not a point. A defensible result needs low, median, and high context so a buyer, seller, or dealer can negotiate inside a realistic market range.

Confidence reflects comparable depth, similarity, recency, and spread. More relevant, recent, and similar comparable listings create a stronger signal; thin or inconsistent evidence lowers confidence.

A single listing may be overpriced, underpriced, stale, duplicated, or attached to a specific seller strategy. Carvaly compares against a group of similar listings and weights them by market relevance instead of copying one asking price.

Carvaly valuations use structured vehicle inputs: make, model, year, optional variant, transmission, mileage, condition, accident history, title status, and service records.

A report includes a valuation range, confidence signal, comparable context, and a decision-ready read on whether the target price sits below, within, or above the fair market range.

Carvaly Value is sold as a pack for individual buyer and seller checks. The current pack size, promotional pricing, and expiry terms are shown on the Value and Pricing pages.

Yes. The report view is designed to give you market context for an offer, counteroffer, or trade-in discussion. Export and sharing controls should be treated according to the current in-app availability shown on the result screen.

You can check listings manually, but Carvaly structures the comparable review, weights similarity, flags confidence, and turns the evidence into a clear range and verdict.

It depends on comparable depth in Malaysia. Rare, imported, heavily modified, or classic cars may produce low-confidence output because there may not be enough similar active listings.

Dealer workspaces connect valuation, saved results, fleet inventory, expenses, margin, aging, team access, credits, and billing so pricing decisions stay connected to operations.

Dealer setup starts with account creation and a guided first valuation, then expands into workspace setup, fleet records, team access, and billing as the organization is ready.

Yes. Carvaly does not require a forced migration. A team can begin with valuation and pricing decisions, then move fleet and team workflows over when useful.

Starter is designed for smaller or solo dealer workflows. Pro adds the fuller team and fleet workflow. Enterprise is for higher-volume or multi-lot operations that need custom support. The current allowances and promotional prices live on the Pricing page.

Yes. Dealer organizations are owner-led. Billing actions and team membership are tied to the organization, and backend authorization enforces owner-only mutations where required.

Yes. Fleet records are built around acquisition cost, expenses, current market value, asking price, sale details, and projected or realized margin.

Active fleet vehicles are refreshed against the latest market index on a weekly cadence where eligible. This keeps current value, price-to-market, and aging context from going stale without requiring a manual spreadsheet update.

No. The ongoing weekly fleet revaluation job is treated separately from new user-requested valuation runs and does not consume valuation credits.

Yes. Owners can invite team members under the same dealer organization so valuations, fleet records, and billing stay inside one tenant boundary.

Sold and archived cars stay in the workspace history with their sale details, expenses, and margin context. They stop counting as active stock but remain available for review.

A new run of the valuation engine counts as a valuation. Saving an existing result, viewing saved history, or refreshing active fleet vehicles through the scheduled fleet job does not consume another credit.

The workspace warns owners as usage approaches the plan limit. Owners can buy top-up packs or change plan from the dealer billing area when the team needs more capacity.

Yes. Dealer plans are monthly. Cancellation keeps access through the end of the current billing period, subject to the plan and billing state shown in the workspace.

Checkout runs through a Carvaly-owned checkout UI backed by Stripe Checkout Elements. Stripe handles payment details, while Carvaly keeps billing state connected to the user or dealer organization.

Public pricing is designed around monthly access with no setup fee for self-serve plans. Enterprise pricing is listed with the other dealer plans.

Yes. Personal users can keep paid reports in their account. Dealer users can save valuation snapshots into fleet or single-car records so the evidence stays attached to the operational decision.

Use the availability shown inside the current result screen. The valuation record itself keeps the range, confidence, and comparable context available in your account, while export and sharing controls may roll out separately from the core saved result.

A saved valuation is a historical snapshot of the market context at the time it was produced. Dealer fleet records can receive new weekly valuation snapshots for active stock, but the old result remains part of the history.

Yes. Dealer workflows are designed so a valuation can be attached to a fleet vehicle, then reviewed later alongside expenses, listing strategy, price-to-market, and sale details.

No. Carvaly does not inspect the physical car, certify mileage, verify accident history, or validate ownership documents. The valuation depends on the inputs provided and the available market evidence.

Two cars with similar make, model, year, and mileage can sell differently if one has better service records, accident history, tyre condition, modifications, warranty, ownership profile, or buyer demand.

Carvaly should only publish public proof numbers, customer names, and testimonials when they are verified and approved. Demo data and representative scenarios should be labeled as such.

Check the vehicle fields first, especially trim, mileage, year, region, and condition. If it still looks materially wrong, send support the valuation reference and what you are seeing in the market.

Email support@carvaly.com with your account email, report reference if available, and a short description of the issue. Do not send payment card details by email.

Start on the Pricing page. Enterprise pricing is listed with the current valuation allowance, multi-lot support, API access, and seat details.

Include the page URL, account email, valuation or vehicle reference, browser/device, and the exact result or error you expected. For data questions, include the comparable listings or market examples you are comparing against.

Send the correction to support@carvaly.com with the relevant page, valuation, or segment details. Carvaly updates methodology language and public numbers when the underlying calculation or source changes.